Blue Lady Couture and Joanna's Bridal specialises in creating custom bridal, special occasion wear and accessories. Everything is carefully handmade to the highest standards by me at my home studio in Lincoln. I particularly like to specialise in historically inspired styles. If you don't see exactly what you are after, please don't hesitate to convo me as I would love to discuss your ideas if you having something different in mind.

For other examples of my work please visit:
www.joannasbridal.co.uk/gallery and www.blueladycouture.co.uk/gallery

Each listed item states whether it is ready to ship or made to order. If it is made to order please allow a minimum of 4 to 6 weeks from when we receive payment. You will also need to send us your measurements which we will specify in a message once we receive your order. If you have any questions, please don't hesitate to ask.

Payment

I accept payment through Paypal or via cheque for UK based buyers.

Shipping

Please allow a minimum 4 to 6 weeks for UK delivery on all custom made items and ready to ship items will be dispatched within a week of payment being reciveved. All our tiaras are packaged individually in a beautiful presentation box and then securely packed for shipping.

UK orders will be sent via Royal Mail first class recorded

Refunds and Exchanges

Blue Lady Couture and Joanna’s Bridal very much hopes your item will be perfect for you, but sometimes problems do arise and we make every effort to resolve them as quickly and efficiently as possible.

Blue Lady Couture and Joanna’s Bridal takes no responsibility if the colours you have ordered vary slightly from those shown on the screen as it is impossible for us to accurately portray these due to photographic quality and differences in monitor settings. Please call if you are unsure.

Blue Lady Couture and Joanna’s Bridal makes every effort to accurately recreate your tiara to the samples shown in the gallery, but please remember your tiara will be individually made by hand and some of the designs have a ‘random’ effect, which is part of their beauty. Blue Lady Couture and Joanna’s Bridal takes no responsibility for such slight differences.

If your tiara is faulty or damaged in anyway, please contact us within 7 days of receipt and return it as soon as possible unused, in its original packaging. We will then offer a replacement or full refund (minus the shipment costs of you returning the item to us). We recommend you get recorded and insured delivery. If you receive your tiara with damaged packaging please make sure the delivery driver notes this when you sign for it and it may be best to contact us straight away, although we hope the packaging will sufficiently protect your item. No returns can be accepted if you have not contacted us within seven days of the despatch of your item.Blue Lady Couture and Joanna’s Bridal reserves the right to refuse a refund if we think the item has been used or tampered with.

Please check your item for faults before you adjust or try it on as we will class this as used.

Blue Lady Couture and Joanna’s Bridal takes no responsibility if your order does not arrive in time for your special event, providing it was despatched within the time frame explained. We have no control over the delivery time and only offer it as a guide in the order confirmation email based on Royal Mail and International Signed For.

For corsets and garments that are made to order, Blue Lady Couture and Joanna's Bridal cannot accept returns that are the wrong size or if you change your mind. The items will be made to the measurements supplied by you and it is unlikely we would be able to resell the item. Please double check your measurements.

For ready to wear corsets and garments, please double check on the sizing. All items supply sizing information in the description and we regret we cannot accept returns if you order the wrong size.

If your item is faulty on arrival, please contact us within 7 days of receipt and return it unused as above.

Additional Policies and FAQs

Please note that each item is made to order and work on your order will not commence until the cheque or moneies have cleared. Joanna’s Bridal will make every effort to complete your order within the timescale above and will inform you if we feel we may not be able to do this (for example if a supplier is out of stock).

We recommend that you do not place an order less than 4 weeks before your event and suggest you allow at least 8 weeks in case any unforeseen problems arise.

If you have any questions, please contact us and we will make every effort to answer them to your satisfaction.

The tiaras will fit most people and can be adjusted. To adjust the tiara, simply bend it gently until it fits comfortably on the head. The decorative beadwork can also be gently adjusted, but it is quite delicate.

If you are outside the UK, your item may be liable to customs charges. Blue Lady Couture and Joanna's Bridal takes no responsability for the payment of such charges.